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Exemptions
Questions About Your Bill or Notice
Payment
Other Inquiries
How do I know if I qualify for any tax exemptions?
For all exemptions (homestead, widow, veterans, senior, historic, disability, economic, or energy, etc.) contact the Property Appraiser's Office at 561-355- 2866.
How do I apply for “Homestead Exemption”?
Contact the Property Appraiser’s Office for all exemptions (homestead, widow, veterans, senior, historic, disability, economic, or energy, etc.). Click here for more information.
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Why are you charging a penalty on my tangible personal property tax bill?
Florida Statutes require those who own or control taxable tangible personal property to file a Tangible Personal Property Tax Return with the Property Appraiser. Penalties are imposed for filing after April 1 of the tax year and/or for failure to file. The Tax Collector's Office does not accept partial payments. For more information on the reporting and assessment of tangible personal property, please contact the Property Appraiser's Office# at 561-355-2896.
My spouse (mother, father, etc.) is deceased. How can I get his/her name off the property tax bill?
Mail or take a copy of the death certificate and a copy of the tax statement to the Property Appraiser's Office.
I received a property tax bill. My property taxes are included in my mortgage payments (escrowed). What should I do?
- If the original notice was requested by the mortgage company stated on the bill, it will read “Informational Notice” in bold. If you do not see this statement on your bill, your mortgage company did not request your property tax bill. Please verify this information with your mortgage company/lien holder if the mortgage company states they are going to pay your property taxes, write your mortgage loan number on the bill and mail/fax/email it to the mortgage company. If the mortgage company is not paying your taxes, tear off the bottom portion of the bill and return it to the Tax Collector’s Office along with your payment.
I paid off my mortgage. How do I request my property tax notice be mailed to me?(Mortgage company told me to call your office)
Every tax season mortgage companies and/or the loan service companies send in a list of property control numbers which they are going to pay through taxpayers’ escrow accounts. When you pay off your mortgage and the mortgage company has stated that you (the customer) will be responsible for the current tax year’s taxes, the Tax Collector’s Office will mail the tax bill to you (as long as the mortgage/service company has removed your property control number off the request for tax bill list they send to our office.)
When are property tax bills mailed?
Property tax bills are mailed November 1 of each year.
How do I change my mailing address and/or name on the property tax bill?
The Property Appraiser’s Office prepares the Ad Valorem tax roll. Please direct all questions regarding owner name, address, and legal description, assessed value, exemptions, and taxable value to the Property Appraiser’s Office. Address changes must be made in writing. Their phone number is 561-355-2866.
How much will my property taxes be next year?
The Property Appraiser’s Office prepares the Ad Valorem Tax Roll. The Tax Collector’s Office does not receive this information until the tax roll is certified to our office by the Property Appraiser. This normally occurs late October of each year.
I received my property tax bill. What months am I being billed for? When are property taxes due?
The Ad Valorem and Non-Ad Valorem taxes are billed annually (January to December). Property taxes are payable November 1 – March 31 annually. Taxes become delinquent April 1 of each year and are payable in certified funds only (no personal checks or credit card payments accepted).
I filed a petition with the Value Adjustment Board and received a letter stating it was approved. My property tax bill still reflects the original value not the corrected value. Why is my property tax bill still showing the incorrect information?
The Constitutional Tax Collector’s Office does not receive the re-certification of the tax roll until all parcels involved in the Value Adjustment Board hearings are completed. At which time the Constitutional Tax Collector’s Office will mail tax bills to all taxpayers in which the Value Adjustment Board has granted a change. The November discounted amount will then be extended on the corrected tax bill for 30 days from the day the bills are mailed from the Constitutional Tax Collector’s Office; as long as the re-certification is processed within the current status of the tax year (The current status is from November - March of each year). To insure that you do not miss out on tax discounts you have the option of paying your taxes as soon as the tax roll is certified to the Constitutional Tax Collector, which normally happens in November of each year. If you receive a reduction in taxable value the Constitutional Tax Collector’s Office will refund the difference to you, once the re-certification is completed.
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Where should I mail my payment to?
You may mail your property tax payment to: Tax Collector, Palm Beach County, P.O. Box 3353, West Palm Beach, FL, 33402-3353. For any other questions regarding your property tax bill, contact us at 561-355-2264 or ClientAdvocate@taxcollectorpbc.com. View additional property tax payment options.
If I mail my property taxes in on the last day of the month will I still receive the proper discount indicated on the property tax bill?
If you are paying your taxes within the current status, meaning November thru March the postmark does apply. If the last day of the month falls on a holiday, your payment will be accepted as long as the postmark on the envelope is for the day following the holiday. This only applies if you are paying in the current status (November thru March). As of April 1, of each year taxes become delinquent. Postmark does not apply to delinquent property taxes. During the Delinquent status the payment must be in the Constitutional Tax Collector’s Office (not mailed to the office) on the last business day of that month by 5:00 p.m. As of April 1, of each tax year the payment must be made in certified funds. (Personal checks or credit card payments will not be accepted as of April 1 of each year.)
When are the applications for the Installment Payment Plan (IPP) available?
The applications are included with the original mailed property tax bill and are available at any of our service centers or online from November through April of each year. The deadline to submit the application is on or before April 30th. Your taxes must be at least $100 to participate in this quarterly plan. Click here for more information.
What are the discounts?
- If you pay your taxes in November you receive a 4% discount off the March amount.
- If you pay in December you receive a 3% discount off the March amount.
- If you pay in January you receive a 2% discount off the March amount.
- February you receive a 1% discount off the March amount.
- In March there are no discounts.
- April 1, taxes are delinquent. Payment cannot be made online and require certified funds or wire transfer only (no personal checks or credit cards accepted).
Can I pay my property taxes by credit card or e-check?
Current Property Taxes may be paid online by entering your credit card or checking account information. You must have your property control number and follow the on screen prompts. Other forms of payment accepted are: cash, check, or wire transfer in the current status of the tax year (November thru March). After April 1, you can only make payment by CASH, MONEY ORDER, CERTIFIED CHECK, BANK DRAFT, US POSTAL ORDER, CASHIERS CHECK or wire transfer. See delinquent payment options.
Can I wire my property tax payment?
Wire transfers are accepted for payment of current and delinquent taxes. To complete a wire transfer, please contact us via email at taxwires@pbcgov.com.
I just received a reminder notice, but I mailed you a check in November. What happened?
It is possible that your check was for a different type of tax, such as tangible taxes, local business tax, or motor vehicle registration renewal. If you have your canceled check, on the back it will have some validation numbers. Please mail us a copy of the front and back of the canceled check, so we can research where the payment was applied. There is a possibility the check was lost in the mail. If that occurred and the check has not cleared your financial institution, the amount on the reminder notice will apply.
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I paid the wrong property tax in error. What can I do?
Requests for refund of taxes paid in error must be made within two (2) years from the date of the erroneous payment and before the property transfers ownership. Read additional information about Erroneous Payments.
I would like to get a copy of a previous property tax bills and/or paid receipts. I also need to know who paid these taxes.
Your request must be in writing. If you are requesting a copy of a paid receipt and you are not the owner there is a $2.00 service fee. If you request information as to who paid the taxes, and you are not the owner there is a $4.00 service fee. This service is .15 cents per page for the owners of property (there is no charge if the request is less than6 pages/$1.00).
How do I get information on a piece of property with only the address?
Information can be researched by entering the owner’s name, mailing address, property address or property control number. You may also want to search the Property Appraiser’s public access site.
I recently purchased a property and the previous owner was on the installment payment plan. The previous owner made the June installment payment. I have an escrow account for property tax purposes, and would appreciate it if you could take me off the installment plan. What information do you require?
The only way a taxpayer can be removed from the installment payment plan is to not pay the June (first) installment payment. If the June installment payment is made there is no way to remove you from the installment payment plan, until the next tax year. Contact your mortgage company so they can inform you as to how they will proceed with the property tax payments.
I am a new owner and I never received a property tax bill, why not?
The original tax notice was probably mailed to the former owner. If you were not the owner of the property prior to the certification on the tax roll, the Property Appraiser’s Office may not have received notification of the change of ownership on the deed in time for it to reflect on the tax bill. We would be glad to mail you a duplicate copy of the tax bill or you can print one from our website.
Who can I contact for additional information about Tax Collector Services?
Contact Client Advocate by email at ClientAdvocate@taxcollectorpbc.com.
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